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Frequently Asked Questions
Last Updated: January 9, 2026
FAQ
Human-Readable Terms
Terms of Service
Privacy Policy
Capabilities
Getting Started
What can I use Vy for? What's the best starting point?
Why use Vy and how are we different?
Who should use Vy?
What are the capabilities of Vy?
Privacy, Security & Data
Where can I find the terms of service and privacy policy?
How does Vy protect user privacy?
Is any of my data ever used to train or improve Vy's models?
Is my data encrypted when sent to the cloud?
Can I delete my data?
Can I fully delete my account?
How does Vy handle sensitive or high-risk topics safely?
How does Vy protect personal privacy while still handling sensitive or high-risk topics safely?
What information leaves my device when I use Vy?
Can Vy's inputs or outputs ever be flagged as AI-generated?
If my content is tagged or flagged in some way, can I see that?
Permissions & Control
How can I control which apps Vy has access to?
Do I have to give Vy access to all my files and apps?
What happens if I ask Vy to do something outside its capabilities?
What kinds of tasks will Vy refuse to do?
Vy Features
What is background mode, and how is it different from full control?
Can I see what Vy is doing in background mode?
How does background mode work?
How does authentication work with background mode?
What is the watch and repeat feature?
What is a workflow?
Can I schedule workflows to run automatically at certain times?
Can I share workflows I've created with my teammates?
How do I stop Vy in the middle of a task?
Can Vy learn my personal shortcuts or preferences over time?
Is Vy voice-enabled?
Reliability & Performance
Can Vy work offline?
What happens if Vy makes a mistake while running a task?
What happens if my internet connection drops while Vy is working?
Can Vy handle sensitive topics like legal or medical tasks?
Platforms & Access
Do I need an account to use Vy?
Can I use Vy across multiple devices?
Is there a mobile version of Vy?
Is Vy available for Windows, Mac, and Linux?
Do you have an API?
Support & Community
How do I report bugs or request new features?
How quickly does the support team usually respond?
Is there a community where I can share workflows or tips?
Pricing & Credits
Is the app free? How much credit do I get? What is a credit?
Not finding an answer?
There are a number of ways to get in touch with us.
Join our Discord
Email support
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